Richard leads the safety, productivity, and reliability of all maintenance operations, including engineering, maintenance planning, line maintenance, heavy maintenance, maintenance vendor management, and maintenance reliability. With a sharp focus on safety, he ensures team members have a productive and safe work environment and operate to the highest aviation standards to ensure aircraft are safe and reliable for our customers. He has enhanced the maintenance organization’s efficiency while reducing waste due to his knowledge in Lean Continuous Improvement.

He spent over 30 years in aircraft maintenance at FedEx, most recently serving as Managing Director Aircraft Maintenance for FedEx’s second-largest hub in Indianapolis, Asia Pacific Region and Maintenance Tech Training. Before FedEx, he served on active duty in the U.S. Air Force, working line maintenance on heavy transport aircraft for four years. Richard is also a certified John C. Maxwell leadership coach and brings valuable training experience.