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Behind every successful flight is a team working around the clock to ensure everything runs smoothly, our Crew Scheduling team. They’re the behind-the-scenes problem solvers, making decisions and adjustments in real time to ensure every flight is crewed, compliant, and ready for takeoff. While their work may not be visible to passengers, it’s vital to our airline operation at PSA.
Crew Scheduling is the process of coordinating flight crews, both pilots and flight attendants to ensure every flight has the right crew, in the right place, at the right time. At PSA, our schedulers manage both day-to-day and long-term scheduling, ensuring compliance with federal regulations, union agreements, and company policies.
It requires a strong understanding of the rules, clear communication, and a thoughtful approach to problem-solving. Collaboration and communication are key. Schedulers work closely with other departments and flight crews to adapt to changing needs and keep airline operations running smoothly.
No two days look the same for a Crew Scheduler at PSA. Whether it is adjusting flight crew assignments, tracking check-ins, coordinating with hotels, or supporting both pilots and flight attendants when needs arise, our crew scheduling team works in 10-hour shifts to ensure they stay connected to every part of the airline operation.
The team is structured for efficiency and support. A group of schedulers handles the daily schedule, while lead schedulers keep a close eye on duty time limits and regulatory compliance. Coordinators step in to manage more complex changes like rerouting crews due to delays, and shift managers help oversee the airline operation.
Throughout each shift, crew schedulers are constantly communicating with one another, with crew members, and with departments across PSA. It’s a role where attention to detail, great teamwork, and problem-solving come together to keep our airline operation moving.
Without our Crew Scheduling team, flights wouldn’t take off. They are essential to our core mission: getting passengers to their destinations safely, reliably, and on time. Though passengers may never see them, their impact is felt on every flight. They’re the team behind the scenes, solving problems, providing support, and keeping the airline operation moving.
We’re moving our headquarters to Charlotte, NC, in January 2026. Check out our airline jobs in Charlotte, NC here.
June is LGBTQ+ Pride Month, a celebration that honors the arts, culture, contributions, and history of LGBTQ+ people in the United States. This month, we are proudly spotlighting team members who demonstrate how our different backgrounds contribute to an inclusive and successful company.
Today, we introduce Talent Data Analyst Luke Macnak, who shared his love for aviation and what Pride Month means to him.
What was your journey to aviation and PSA?
As a kid, I was captivated by all things aviation (planes, airports, the idea of flight), and I knew early on that this was the world I wanted to be part of. That passion never faded. Over time, it evolved into a deep appreciation for the people and coordination it takes to keep an airline moving. Eventually, that passion led me to PSA Airlines.
Today, I’m proud to be part of our Talent Management team, where I support key areas like recruiting, onboarding, and candidate experience. I may not be flying the plane, but I’m helping ensure our teams perform their best. Being in a role that supports the people side of aviation is incredibly fulfilling. It’s where my passion for people and my love for aviation intersect.
What do you love about the aviation industry?
There’s so much to love about aviation, but what excites me most is the constant evolution. The industry never stands still. There’s always something new on the horizon, whether it’s innovative technology, shifts in travel trends, or changes in aircraft. That pace keeps me inspired and challenged. I also love how aviation makes the world feel smaller. In a matter of hours, you can be across the country or across the world discovering new places, trying new foods, or building new connections. It’s powerful to work in an industry that brings people together, especially in a world where connection matters more than ever.
What does Pride Month mean to you?
For me, Pride Month is a celebration of identity, resilience, and the progress we have made as a community. It’s also deeply personal. It’s a time when I pause to acknowledge my own journey and how far I’ve come in feeling confident, visible, and supported. Pride reminds me that every time we show up as ourselves, we create space for others to do the same. It’s about more than just visibility; it’s about building a culture where everyone, regardless of who they love or how they identify, feels like they truly belong.
As a member of the LGBTQ+ community, how do you feel you positively impact PSA’s culture of diversity and inclusion?
Being part of the LGBTQ+ community allows me to show up at PSA with a unique perspective, one that values empathy, representation, and inclusive practices. I strive to lead by example, creating a safe and inclusive space where others can be their authentic selves at work. Whether that’s advocating for inclusive technology, encouraging open conversations, or simply being visible in my role, I want people to know that they are not only accepted here but valued.
At PSA, we talk a lot about our culture, and I truly believe culture is built in everyday moments. By being authentic, respectful, and intentional in how I show up, I hope I help build a workplace where diversity isn’t just a goal; it’s a reality that fuels our success.
At PSA, we believe in showing up and supporting our team members. That’s why our events and sponsorships are more than just appearances — they’re meaningful connections to the communities that make aviation stronger and more inclusive.
Conferences, Expos & Sponsorships
Each year, PSA proudly participates in and sponsors a range of key events and organizations that support a wide range of communities, including people from all walks of life. These partnerships are a vital part of how we connect with and uplift the aviation industry.
These events offer incredible opportunities for networking, learning, mentorship, and inspiration.
Supporting Communities Through Sponsorship
Beyond our presence at these events, our sponsorships reflect a deeper investment in the future of aviation. We are proud to partner with organizations that share our commitment to innovation in the industry.
Promo with Purpose: Sourcing from Within
When we show up, we make it count — and that includes how we select our promotional items. PSA intentionally sources promotional giveaway items from businesses that represent the communities we’re supporting. It’s one of the ways we ensure that we make a direct impact.
By aligning our sourcing practices, we turn swag into meaningful support.
Where to Find Us
Want to see where PSA will be next? Interested in connecting with us at an upcoming event or learning more about our partnerships? Visit our Events Page for all the details.
Life of a Commuter Crew Member
For many airline crew members, getting to work isn’t as simple as a short drive to the airport. Some pilots and flight attendants live in entirely different cities—or even states—from their assigned base, making them “commuters.” PSA Airlines offers a Commuter Program to help crew members navigate the commuter process while maintaining a safe and reliable operation.
What Is a Commuter Crew Member?
A commuter crew member is someone who lives outside their assigned base and must travel, usually by plane, to start their trips. Unlike traditional jobs where the workday begins when you leave home, aviation commuters often fly in a day early, secure a hotel, and carefully plan their schedules to avoid missing assignments.
Final Thoughts
Our commuter program allows crew members the flexibility to live where they choose while upholding their commitment to a safe and reliable operation. At PSA, we offer our registered commuting crew members a $250 monthly stipend for hotels to help cover commuting costs. While commuting offers the freedom to live in the city of your choice, it also comes with important considerations — balancing time away from home, family obligations, and additional travel logistics.
Interested in a career at PSA? Join our talent network today.
DAYTON, Ohio, APRIL 30, 2025 – PSA Airlines, a wholly owned subsidiary of American Airlines Group and leading regional airline, today announced that at least 200 local jobs are available as part of its headquarters relocation to Charlotte, N.C.
In late January, PSA announced it is relocating its corporate headquarters to Charlotte and that all affected team members had the option of company-assisted relocation or to participate in the company’s Retention and Severance Program, with both offerings aimed at providing team members viable options and the company with business continuity.
The 200 Charlotte jobs announced today pertain to Management and Support Staff roles available following the April 29 decision deadline for that workgroup. Two other represented workgroups – IAM and TWU – have later decision deadlines, which means the total number of local PSA jobs available through this relocation may grow once those deadlines pass in May. Management and Support Staff roles represent 80% of the total headquarters roles initially available through PSA’s corporate relocation.
“We consider this a win-win-win situation in multiple ways. First, we’ve had a higher-than-anticipated relocation acceptance rate, which is not only great for business continuity, but also for helping keep intact our differentiating culture, which centers on being driven, reliable, and caring, as well as resilient,” said Dion Flannery, PSA’s President and Chief Executive Officer. “Secondly, it means many great jobs in an important and exciting industry for Charlotte-area residents, and the chance to infuse new thoughts and perspectives into our business as we continue to expand and enhance our operation.”
“We believe that great teams are built by great people,” said Christine Hollanshead, PSA’s Vice President of Talent Management and People. “As we open the doors to new opportunities, we’re not just filling roles – we’re inviting passionate and talented individuals to help shape the future with us. With a collaborative culture and competitive pay and benefits, including travel benefits on the American Airlines network, we are excited to welcome new talent to our growing team in Charlotte.”
Those interested in being considering for open roles with PSA should visit www.psaairlines.com to search and apply for career opportunities at the company’s new Charlotte headquarters and throughout its network.
About PSA Airlines
PSA Airlines, a wholly owned subsidiary of American Airlines Group, operates an all-jet fleet of dual-class MHI regional jet aircraft. The company’s over 5,000 team members operate an average of over 750 daily flights to over 100 destinations. PSA has flight crew bases in Charlotte, N.C.; Dallas-Fort Worth; Dayton, Ohio; Philadelphia; and Washington, D.C. PSA has maintenance facilities in Dayton; Canton/Akron, Ohio; Cincinnati; Charlotte, Dallas-Fort Worth; Greenville, S.C.; Norfolk, Va.; Pensacola, Fla.; and Savannah, Ga. PSA has 60 MHI CRJ700 aircraft and 80 MHI CRJ900 aircraft, and recently announced the acquisition of 14 additional CRJ900 aircraft (which will bring its fleet count to 154 once all aircraft have been inducted). For more, visit www.psaairlines.com.
Arab American Heritage Month honors the arts, culture, traditions, history, and contributions of Arab American people in the United States. In recognition, we are highlighting our team members of Arab heritage who embody The PSA Way.
Today, we introduce Captain Muhaman “Mo” Halawani.
What is your heritage and ethnicity?
I’m Palestinian American. My background is rooted in a culture known for its deep family ties, hospitality, and strong sense of community. It’s a big part of who I am and how I connect with the world around me.
What was your journey to aviation and PSA?
Aviation has always fascinated me—the idea of connecting people and exploring new places really inspired me. What started as a passion turned into a career that I’m proud of. After joining PSA, I worked hard and was fortunate to upgrade to captain relatively quickly. As an Arab American Captain, I take pride in creating a sense of unity and family onboard—both with my crew and with our passengers.
Beyond that, one of my biggest motivations is being a role model for my daughter, Nour. I want her to see what’s possible through dedication, love for what you do, and by including others along the way—because when you uplift those around you, you realize just how much farther you can go in life. My hope is to build a legacy she’ll be proud of—and one day, even surpass in her own unique way.
As an Arab American, how do you feel you positively impact PSA’s culture of inclusion?
Coming from a culture that deeply values family and togetherness, I try to bring that same spirit into the workplace. I see every trip as more than just a job—it’s an adventure shared with a crew that feels like family. I do my best to create an environment where people feel supported, connected, and excited to be there. When we build that kind of bond, the work doesn’t feel like work—it feels like we’re creating something meaningful together, flight after flight. And hopefully, when the crew and passengers head home, they leave with a smile—and a sense of excitement for the next journey ahead.
What are some Arab cultural traditions or customs you hold dear?
One of the traditions I hold closest is the role food plays in Palestinian culture. Meals are more than just food—they’re a way of bringing people together. Whether it’s a big family gathering around a dish of maqluba, fresh-baked mana’eesh in the morning, or sharing knafeh after dinner, food is how we connect, celebrate, and show love. It’s a tradition that reminds me of home, and I carry it with me wherever I go.
In the spirit of Arab American Month, what is it about your culture and heritage that you cherish the most?
What I cherish most about my Palestinian heritage is the strong sense of family and tradition. There’s so much warmth in the way we gather around food, celebrate special moments, and pass down customs from one generation to the next. It’s a culture that emphasizes taking care of one another—and not just within our families, but with everyone we interact with. That spirit of kindness, connection, and hospitality is something I carry with me every day.
Arab American Heritage Month honors the arts, culture, traditions, history, and contributions of Arab American people in the United States. In recognition, we are highlighting our team members of Arab heritage who embody The PSA Way.
Today, we introduce Captain John George, who shared his journey to aviation and the cultural traditions he cherishes the most.
What is your heritage and ethnicity and your journey to aviation and PSA?
I’m Egyptian American, and I’m proud of my roots in Egypt and the rich culture that shapes who I am. My love for travel led me to aviation, and PSA felt like the right place to grow and connect with others.
As an Arab American, how do you feel you positively impact PSA’s culture of diversity and inclusion?
I bring a unique perspective from my Egyptian background, helping to foster understanding and inclusivity at PSA.
What are some Egyptian cultural traditions or customs you hold dear?
Family and hospitality are key values in Egyptian culture, and I carry those with me in all my interactions. I cherish the sense of community, resilience, and deep pride in our history.
PSA Airlines, McGhee Tyson Airport (TYS) announce new maintenance base, nearly 100 Knoxville-area jobs
Career fair April 15 – 16 from 9 a.m. – 5 p.m. ET at Hilton TYS Airport
KNOXVILLE, Tenn., APRIL 11, 2025 – PSA Airlines, a wholly owned subsidiary of American Airlines Group and leading regional airline, and McGhee Tyson Airport (TYS) have agreed to terms for PSA to open and operate a maintenance base at the airport. As part of the deal, PSA will use the hangar previously occupied by a maintenance provider.
The TYS maintenance base will be PSA’s 10th maintenance base. It will be fully operational by this summer and is a strategic addition that supports PSA’s growing fleet and will serve as a “B check” facility. “B checks” occur two to three times each year and are more in-depth than routine checks that are performed frequently.
“As we continue to grow our fleet and further strengthen our reliability, the addition of our new maintenance base at McGhee Tyson Airport in Knoxville is an important step forward,” said Dion Flannery, PSA President and Chief Executive Officer. “Knoxville has aviation-rich talent, and we’re excited about the opportunity to add local aviation maintenance expertise to the PSA team, further enabling PSA to deliver satisfied customers to their destination safely and on time.”
TYS Airport, City of Knoxville, and Blount County leaders echoed excitement about this new relationship and what it means for the area and its people.
“The Metropolitan Knoxville Airport Authority is excited to welcome PSA Airlines’ maintenance base to McGhee Tyson Airport and thanks them for investing in our community,” said Patrick Wilson, President of the Metropolitan Knoxville Airport Authority. “This partnership reflects our strategic goal of promoting the continued growth of aerospace industry jobs and investments in our region. PSA’s announcement adds to an impressive list of aerospace companies and training opportunities already available in East Tennessee including the new aviation maintenance technician training school at Pellissippi State Community College in Blount County.”
“I want to welcome PSA Airlines Maintenance Base to East Tennessee and extend my gratitude for their commitment to open this new facility at McGhee Tyson,” said Blount County Mayor Ed Mitchell. “This is a wonderful opportunity for our Airport and our entire region. One of our major priorities is giving our young people the chance to succeed. This maintenance base is a tremendous opportunity for them and another reason our Aviation Academy at Pellissippi State in Blount County is so very important. The PSA maintenance facility is a great addition to the diverse aerospace employment and education opportunities already in our area.”
“I am excited to see more growth and expansion at McGhee Tyson Airport,” said Knoxville Mayor Indya Kincannon. “Adding nearly 100 new jobs and more investment in our region is a big win for us all.”
Great job opportunities for local aviation maintenance talent
PSA’s TYS maintenance base will employ nearly 100 team members, including aircraft maintenance technicians, leads, supply chain professionals for its Stores facility, and operations-focused Management and Support Staff.
Those interested in being considering for open roles in PSA’s new maintenance base, including aircraft maintenance technicians, aviation parts specialists and more should stop by PSA’s TYS Maintenance Base Career Fair, which is April 15 and 16 at the Hilton TYS Airport from 9 – 5 p.m. ET both days. Additionally, people can visit www.psaairlines.com to search and apply for career opportunities at the company’s TYS maintenance base and throughout its network.
PSA’s other maintenance bases are at Akron-Canton Airport (CAK), Charlotte-Douglas International Airport (CLT), Cincinnati/Northern Kentucky International Airport (CVG), Dallas-Fort Worth International Airport (DFW), Dayton International Airport (DAY), Greenville-Spartanburg International Airport (GSP), Norfolk International Airport (ORF), Pensacola International Airport (PNS) and Savannah/Hilton Head International Airport (SAV).
About PSA Airlines
PSA Airlines, a wholly owned subsidiary of American Airlines Group, operates an all-jet fleet of dual-class MHI regional jet aircraft. The company’s over 5,000 team members operate an average of over 750 daily flights to over 100 destinations. PSA has flight crew bases in Charlotte, N.C.; Dallas-Fort Worth; Dayton, Ohio; Philadelphia; and Washington, D.C. PSA has maintenance facilities in Dayton; Canton/Akron, Ohio; Cincinnati; Charlotte, Dallas-Fort Worth; Greenville, S.C.; Norfolk, Va.; Pensacola, Fla.; and Savannah, Ga. PSA has 60 MHI CRJ700 aircraft and 80 MHI CRJ900 aircraft, and recently announced the acquisition of 14 additional CRJ900 aircraft (which will bring its fleet count to 154 once all aircraft have been inducted). For more, visit www.psaairlines.com.
DAYTON, Ohio – PSA Airlines, a wholly owned subsidiary of American Airlines Group and leading regional airline, today announced it is opening a new maintenance base in Knoxville (TYS), Tenn. this summer. The TYS maintenance base will be PSA’s 10th maintenance base and is a strategic addition that will support PSA’s growing fleet and serve as a “B check” facility. “B checks” occur two to three times each year and are more in-depth than routine checks that are performed frequently.
“The Knoxville maintenance base will play a pivotal role in our network at PSA Airlines, increasing our operational reliability, supporting our growth and addressing maintenance needs,” said Richard Ugarte, Vice President of Technical Operations at PSA.
TYS will employ nearly 100 team members including aircraft maintenance technicians, leads, supply chain professionals for its Stores facility, and operations-focused Management and Support Staff.
PSA’s other maintenance bases are at Akron-Canton Airport (CAK), Charlotte-Douglas International Airport (CLT), Cincinnati/Northern Kentucky International Airport (CVG), Dallas-Fort Worth International Airport (DFW), Dayton International Airport (DAY), Greenville-Spartanburg International Airport (GSP), Norfolk International Airport (ORF), Pensacola International Airport (PNS) and Savannah/Hilton Head International Airport (SAV).
Summary
At PSA Airlines, our Aircraft Maintenance Technician (AMT) play a critical role in ensuring the safety and reliability of our fleet. As an AMT, you’ll be at the heart of aviation maintenance, performing essential repairs and services that keep our operations running smoothly and on time.
Understand the Role of an Aircraft Maintenance Technician (AMT) at PSA
As an AMT at PSA, you’ll be responsible for performing aircraft maintenance and repairs in compliance with Federal Aviation Regulations and company standards. Your role includes conducting inspections, troubleshooting mechanical issues, and ensuring all work is properly documented. You’ll handle various repair tasks, from routine maintenance to complex diagnostics. Additionally, AMTs may assist in training programs, conduct required inspections when authorized, and uphold PSA’s commitment to safety and compliance through the Safety Management System (SMS). Every day presents new challenges and learning opportunities, making this a rewarding career for those who thrive in a fast-paced, hands-on environment.
Resume Tips: Stand Out from the Crowd
A strong resume can set you apart from other candidates when applying for an AMT position at PSA. Here are some key tips:
Interview Tips: Make a Great First Impression
Once your resume lands you an interview, it’s time to prepare. Here’s how to make a great impression:
Join Our Team Today!
If you’re ready to take your mechanical skills to new heights, PSA Airlines is hiring dedicated AMTs to join our team. Apply today.
PSA will not knowingly engage in transactions related to the importation of goods that were mined, produced or manufactured wholly or in part with prohibited forms of labor.
