News & Press

A Day in Charlotte

There is always some fun happening in Charlotte! Be sure to check out our Facebook album of A Day in CLT!

So much of what makes up PSA as an airline stems from our operations in CLT. From caring managers and integral crew resources, to our amazing front-line employees themselves, a Day in CLT is one of the best ways to get a feel for what makes PSA, PSA.

First on our trip to Charlotte, we got to see one of our newer Flight Attendants, Nicole Miller , on her first 700 flight! Fellow Flight Attendant Loveisha Ortiz and Nicole both did a great job! We made sure to get a picture with the whole crew: Captain David Henderson, First Officer Charles Bault and Flight Attendants Loveisha Ortiz and Nicole Miller. They made our bright and early flight from DAY wonderful!

Next we had the honor of presenting an exceptional Flight Attendant, April Sims, with her $10,000 Above & Beyond prize! April spoke modestly about the love she has for her job and her motto to “treat every passenger like they’re First Class.” April also told us of her plans to put her prize towards buying a house. Best wishes, April! You deserve it!

We got to spend the rest of our visit with some of our Charlotte-based management. First, speaking with Chief Pilot Shaun Schaney and Assistant Chief Pilot George Reazer about their daily duties for PSA was a whirlwind! These two handle everything from daily operations and constant interdepartmental communications, to assistance with recruiting and helping resolve crew member issues. It also happened to be Assistant Chief Pilot George Reazer’s birthday. His commitment to our airline every day warranted him quite the celebration; We hope you had a great birthday, George!

We also got to see Recruiter Alycia Garrison at work as well as Inflight Assistant Manager Cindy Phillips and Human Resources Assistant Amy Portis. Speaking with Inflight Assistant Manager Cindy Phillips quickly brings to light what a true ambassador for the Inflight Department she is! Her strength lies in her approachable personality and her experience as a Flight Attendant. As someone that has walked in their shoes, Cindy is a great champion and mentor for all Flight Attendants! Similarly, Human Resources Assistant Amy Portis’ favorite of her long list of duties is her engagement with employees and her ability to help resolve their problems. Her assistance with a wide range of issues help keep our crew members able to do their jobs!

As with all of PSA’s hard working employees, it was great to see the dedication of each of these individuals on our trip to Charlotte. Make sure to see all of their smiling faces here!

President’s Award Luncheon 2014

The following employees were recognized May 6th, 2014 at the annual President’s Award Luncheon for their exemplary performance and commitment to PSA’s growth in 2013. Each of these employees were paramount in the success of our airline last year.

Flight Attendant Julie Gallion is recognized as an outstanding mentor and team player, invaluable to PSA through her service as an Inflight recruiter, Check Flight Attendant, and liaison between Inflight Management and other FA’s.

Captain Justin Chase‘s hard work through contract negotiations, voting periods, and leadership of the pilot group was essential in the success of our airline in 2013.

With changes to industry-wide pilot training requirements and our accelerated hiring, Training Coordinator Dixie Montgomery‘s workload has doubled during PSA’s growth. With over 10 years at PSA, her constant hard work is impossible to miss.

A&P Mechanics Joel Seekins and Jesse Robbins are true team players and PSA is proud to have these talented, committed employees. Their efforts in huge projects such as the building of the cabin trainer and the transfer of offsite storage have been monument in PSA’s growth this last year.

Recruiter Kacey Collinsworth approaches her duties as PSA Recruiter with honesty, integrity, and diligence. Her hard work and dedication in filling pilot new hire classes every 2 weeks has been essential in keeping PSA growth moving forward.

Please join us in congratulating these employees!

View the Facebook album of this event at .


DAYTON, Ohio – PSA Airlines, Inc. today announced the company’s president and chief executive officer Keith Houk, after more than 25 years of outstanding service, has elected to retire from his current role. Succeeding Houk will be Dion Flannery, most recently president of US Airways Express.

Flannery’s appointment as president of PSA will be effective Aug. 31, 2014. After Aug. 31, Houk has agreed to continue to advise Flannery and the company on strategic matters through the end of 2014.

“Keith has played a tremendous role in the successes of PSA during his nine years leading the company,” said Kenji Hashimoto, senior vice president – regional carriers for American Airlines. “American and PSA owe Keith our gratitude for his service. Dion is a well-qualified and experienced successor to continue the growth of the high-quality and cost-effective operation Keith has established at PSA.”

“My time at PSA has been the highlight of my more than 40-year career in aviation and I will certainly miss the daily interaction with everyone at this fine company when I retire,” said Keith Houk. “With Dion’s strong leadership and knowledge of our business and the PSA’s team’s ability to run a top-notch regional airline, I know I will be leaving the company in capable hands to grow PSA well into the future.”

As president of US Airways Express, the regional network serving the legacy US Airways network, Flannery led initiatives designed to enhance coordination, efficiency and customer service levels across the Express partner operations. The US Airways Express network included more than 275 aircraft flown by eight regional carriers including PSA. His previous senior leadership experience includes serving as vice president – financial analysis for US Airways; vice president – scheduling and route planning at America West Airlines and senior director – long-range schedule planning at Continental Airlines. Dion holds a bachelor’s degree in advertising from the University of Texas-Austin and Master of Business Administration degree with a concentration in finance from the University of Houston.

PSA Airlines is a wholly owned subsidiary of American Airlines Group (NASDAQ: AAL). The company currently operates 35 Bombardier CRJ200 and 14 CRJ700 aircraft under the US Airways Express brand and livery. In June 2014, PSA will begin taking delivery of 30 new CRJ900 NextGen aircraft that it was awarded to fly by American Airlines in late 2013. These new CRJ900s will allow PSA to provide a new standard of comfort for passengers, while lowering the company’s operating costs with this modern and fuel-efficient 76-seat aircraft. Eventually, all PSA aircraft will fly under the American Eagle brand and livery as US Airways and American Airlines work to combine their networks following their December 2013 merger.

About PSA Airlines, Inc.

PSA Airlines, Inc. is a wholly owned subsidiary of the American Airlines Group (NASDAQ: AAL) operating an all-jet fleet consisting of exclusively Bombardier (CRJ) aircraft. The company’s 1,500 employees and 49 aircraft serve more than 65 destinations in over 20 states. Headquartered at the Dayton International Airport (DAY) in Ohio, PSA also has flight crew bases located in Knoxville, Tenn. and Charlotte, N.C. and maintains maintenance facilities in Dayton and Canton, Ohio, as well as a line maintenance base in Charlotte, N.C. PSA currently operates 35 CRJ200s and 14 CRJ700s aircraft under the US Airways Express brand and livery. In June 2014, PSA will begin taking delivery of 30 new CRJ900 NextGen aircraft.

About American Airlines Group

American Airlines Group (NASDAQ: AAL) is the holding company for American Airlines, US Airways and three regional airlines PSA, Envoy and Piedmont. Together with American Eagle and US Airways Express, the airlines operate an average of nearly 6,700 flights per day to 339 destinations in 54 countries from its hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix and Washington, D.C. The American Airlines AAdvantage and US Airways Dividend Miles programs allow members to earn and redeem miles for travel and everyday purchases as well as flight upgrades, vacation packages, car rentals, hotel stays and other retail products. American is a founding member of the oneworld® alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries. Connect with American on Twitter @AmericanAir and, and follow US Airways on Twitter @USAirways and at



PSA Inspects First of 30 New Aircraft

Last week PSA Maintenance personnel visited the Bombardier facility north of Montreal, Canada to inspect the first of PSA’s upcoming 30 aircraft, due to begin delivery this summer. The first CRJ900 NextGen underwent stages one and two of inspection which included examination of the wings and fuselage. The aircraft was also inspected for defects such as skin flaws, improper riveting, and tool marks. Each aircraft will undergo a total of five stages of inspection plus a final delivery stage.

PSA Maintenance personnel met with Quality Assurance and Maintenance employees from Bombardier to perform the assessment. The inspection uncovered minimal discrepancies, defects, or anomalies, prompting no major necessary changes. This first aircraft, according to current projections, will undergo its next inspection toward the end of March. This inspection will include landing gear fits and clearances as well as flight control checks and clearances. The tentative delivery date for this aircraft is June 2nd.

The second of PSA’s upcoming aircraft has already begun production and will be ready for its own stage one and two inspections by April 1st. At the current rate of production, PSA will take delivery of all 30 CRJ900 NextGen aircraft by June 2015.