The Faces of PSA – Meet Randall Parnell

Randal ParnellTitle: First Officer

How long have you worked for PSA? I was a First Officer at Comair for 6 years from 2003-2009. I left there to do other things, but after a year or so, I really missed aviation; however, with no recent experience, I figured I’d never fly Part 121 again. I had lost touch with what the industry was doing, so it came as a big surprise to me to learn late last year that there was a pilot shortage. Since Charlotte is my hometown, PSA was the natural choice. I have since learned that there are many more great aspects to PSA and I am ecstatic to be back in the airline world with PSA!

How long have you been in the airline industry? 6 years

Give us a brief overview of what you do: I help to get customers safely and smoothly to their destinations.

What’s the most challenging part of your job? Since I was already familiar with airline life, the adjustment has been very easy, but I would say that the most difficult part is probably adjusting to reporting early after being on late reports in the same trip. Fortunately, that’s only happened once so far!

Where’s your favorite place you have traveled? It’s not far from home, but Charleston, SC is one of my favorites!

Where is your favorite destination to fly to? Although I haven’t been there yet with PSA, I would say Austin, TX, as I used to live there. What a great city!

What are some of your hobbies? Celtic guitar and running. I have played Celtic and Old Time guitar for over 20 years now. Being a native of the Appalachians, I guess it’s in my DNA. Being based in Knoxville at the moment, I found a great venue uptown with open sessions. PSA has afforded me the opportunity to get to know a great new town. I love Knoxville!

What do you love about working for PSA? The can-do, team-oriented spirit!

Why would you recommend PSA? Industry-leading pay, excellent equipment, stability of an American wholly owned airline, but most of all the great people who make up PSA.

Tell us something about your role that most people don’t know: I was once a certified farrier and equine outfitter in New Mexico and speak 5 languages. Besides English, the languages I speak are fluent German, basic Russian and Spanish and a smattering of Hebrew and Chinese. Being able to say even a few words or simple phrase has often brought a smile of surprise to a customer’s face hearing their native language.

What has been the most rewarding part of your job? Working with a great team and being back in aviation after a bit of a hiatus.

Tell us something no one knows about you: Prior to coming to PSA, I was an entertainer for Royal Caribbean Cruise Lines and had the opportunity to work in over 28 different countries around the world.