Title: Flight Operations Quality Assurance (FOQA)/Line Operation Safety Audit (LOSA) Program Manager
How long have you worked for PSA?: I have worked at PSA for over 3 years. I was hired as a First Officer in May of 2014. I transferred into Safety in December of 2016.
What brought you to PSA? I came to PSA during a time of exponential growth. I was hired right as we were taking delivery of the first CRJ900s. The growth is what really enticed me to choose PSA over other regional carriers.
How long have you been in the airline industry? I have been in the airline industry since I was hired at PSA in May of 2014.
Give us a brief overview of what you do: I manage two of our safety programs. The first, which takes up most of my time, is the FOQA program. FOQA is a program where we routinely download the Flight Data Recorder (aka the “black box”) to monitor how our crews are actually flying the aircraft. I have automatic “events” set up to automatically trigger when a crew exceeds guidance either given by their Pilots Operating Handbook or Flight Operations Manual. I work with the Pilot’s union and the Training Department in order to improve our training, based upon actual data, and improve operational safety. The LOSA program is a where we train a pilot to ride the jumpseat and observe day-to-day operations. The LOSA program can add valuable insight and color commentary to the black-and-white data of the FOQA program. I also represent the Safety department in industry meetings as well as on the Fleet Management Team. Oh and did I forget I fly the line too as a First Officer (hopefully soon to be Captain)!
Did you always want to be a pilot? Yes. I wanted to fly since I was a kid. I actually wanted to be an astronaut but a pretty severe knee injury precluded me from that goal. I started flying at 15 and got my private pilot’s license at 18. My degree is in Aerospace Engineering.
Where’s your favorite place you have traveled? Dublin, Ireland by far, if PSA would let me work from there I would in a heartbeat.
What are some of your hobbies? Believe it or not, I love to fly! I also am going back to school to get a database and analytics focused Master’s degree. I also enjoy riding my motorcycle and SCUBA diving.
What do you love about working for PSA? Working for PSA and specifically the Safety department, has allowed me to pursue my passion for aviation safety as well as maintain currency in flying the line. All of the people I work for have been great bosses and mentors.
Would you recommend PSA and why? Although we are one of the fastest growing regionals, we still maintain that family atmosphere with everyone working as a team towards the same goal.
Tell us something about your role that most people don’t know: Working with flight data is an IT-heavy job. I have to use my skills in database creation, business intelligence, and even programing. My vast amounts of flight data also makes my program one of the largest repositories of data on our system. I also regularly interface with Bombardier informing them how they may improve the systems and data of the CRJ. This interface has required me to actually use my engineering degree, which I enjoy.
What has been the most rewarding part of your job? Making a real and measurable impact on the safety of our airline. My goal is to make PSA the industry leader in aviation safety.
Tell us something no one knows about you: I enjoy cooking and use it as a way to decompress after a day at work. My wife and I enjoy cooking all kinds of new foods. I really like making Steak Au Poivre.