The Faces of PSA – Meet John Stevens

Faces of PSA - John StevensName: John Stevens              

Title: Chief Pilot, Charlotte

How long have you worked for PSA?  I started as a Direct Entry Captain on July 6, 2015.

How long have you been in the airline industry? Where did you work before PSA? I began my airline career in 1995 so this completes my 22nd year as a Professional Airline Pilot.  Immediately prior to PSA, I was a First Officer on the A330/340 with Emirates.

What brought you to PSA? After returning home from the Middle East, PSA offered a great opportunity to be a Direct Entry Captain.

Give us a brief overview of what you do: I serve and support our pilots as they go about serving our customers in a variety of ways. A Chief Pilot may be called upon to provide guidance on everything from safety, regulatory, contractual, and operational issues. Along with that, our pilots are my customers and I make sure that they have the tools and the knowledge they require to deliver service excellence with every flight.

What is one of the biggest challenges of your job? The biggest challenge is also part of the greatest reward because of the continuous professional development that happens behind the scenes that enables me to support our crew members.

Where’s your favorite place you have traveled? That’s a very difficult question because each country  that I have visited has such a unique culture as well as sights. From Nairobi, Kenya to Singapore, on to St.Petersburg, Russia, to York, Chester and London, England, throughout the Middle East, South America, and, of course, what I feel is the greatest country on earth, the United States. Each place has given me such a wonderful opportunity to meet new people and make new friends. And, it’s all because I am an Airline Pilot.

What are some of your hobbies? I love the outdoors. I like trail running and I enjoy spending my free time with my wife and five children.

What do you love about working for PSA? I have had nothing but opportunities since I arrived.  I was a Direct Entry Captain, a Simulator Instructor and now I serve the pilots as a Chief Pilot. I really enjoy that day after day I have an opportunity to make a positive difference in our pilot’s lives.

Would you recommend PSA and why? Absolutely! PSA Airlines is in a great position in that we have positive growth, and with this growth, comes tremendous opportunities. From quick upgrades to opportunities to be an instructor or a check airman, there really is no limit on what you can achieve.

Tell us something about your role most people don’t know: I view my role as servant leadership. I provide support in such a way that does not undermine a crew member’s knowledge, but challenges, encourages and promotes them as they take care of the most important people outside of our employees: The customer.

What has been the most rewarding part of your job? The most rewarding part of being an airline pilot is the friends that I have made over the years. It is my greatest blessing besides my family. There is just no shortage of fantastic people who make my life better just by being a part of it.

Tell us something no one knows about you: Professionally: I was an A320 Captain at age 26 and later I was hired in the first class of Direct Entry Pilots on the A380 for Emirates. Personally:  When I was 18, I placed a large Christmas tree in the grill of my car to fill the gaping hole in hopes of hiding the fact that I had an accident and thought my parents wouldn’t notice.