President’s Award Luncheon 2014

The following employees were recognized May 6th, 2014 at the annual President’s Award Luncheon for their exemplary performance and commitment to PSA’s growth in 2013. Each of these employees were paramount in the success of our airline last year.

Flight Attendant Julie Gallion is recognized as an outstanding mentor and team player, invaluable to PSA through her service as an Inflight recruiter, Check Flight Attendant, and liaison between Inflight Management and other FA’s.

Captain Justin Chase‘s hard work through contract negotiations, voting periods, and leadership of the pilot group was essential in the success of our airline in 2013.

With changes to industry-wide pilot training requirements and our accelerated hiring, Training Coordinator Dixie Montgomery‘s workload has doubled during PSA’s growth. With over 10 years at PSA, her constant hard work is impossible to miss.

A&P Mechanics Joel Seekins and Jesse Robbins are true team players and PSA is proud to have these talented, committed employees. Their efforts in huge projects such as the building of the cabin trainer and the transfer of offsite storage have been monument in PSA’s growth this last year.

Recruiter Kacey Collinsworth approaches her duties as PSA Recruiter with honesty, integrity, and diligence. Her hard work and dedication in filling pilot new hire classes every 2 weeks has been essential in keeping PSA growth moving forward.

Please join us in congratulating these employees!

View the Facebook album of this event at on.fb.me/1im16jz .

PSA Inspects First of 30 New Aircraft

Last week PSA Maintenance personnel visited the Bombardier facility north of Montreal, Canada to inspect the first of PSA’s upcoming 30 aircraft, due to begin delivery this summer. The first CRJ900 NextGen underwent stages one and two of inspection which included examination of the wings and fuselage. The aircraft was also inspected for defects such as skin flaws, improper riveting, and tool marks. Each aircraft will undergo a total of five stages of inspection plus a final delivery stage.

PSA Maintenance personnel met with Quality Assurance and Maintenance employees from Bombardier to perform the assessment. The inspection uncovered minimal discrepancies, defects, or anomalies, prompting no major necessary changes. This first aircraft, according to current projections, will undergo its next inspection toward the end of March. This inspection will include landing gear fits and clearances as well as flight control checks and clearances. The tentative delivery date for this aircraft is June 2nd.

The second of PSA’s upcoming aircraft has already begun production and will be ready for its own stage one and two inspections by April 1st. At the current rate of production, PSA will take delivery of all 30 CRJ900 NextGen aircraft by June 2015.

President Keith Houk Speaks with Trainees

On Monday, March 3rd  President Keith Houk and Vice President of Flight Operations Michael Scrobola  met with newly hired first officers, flight attendants and veteran pilots in Captain upgrade training for an impromptu briefing on March operations and the plan for operating 30 brand new CRJ 900s beginning this summer.

One topic of discussion was this year’s unprecedented winter weather and the resulting consequences on operating performance and pilot training. President Houk said the impact of this year’s relentless winter weather disrupted more flights than the period following September 11th. He addressed the challenges PSA faces with recruiting and training the required number of pilots needed to support growth. He assured the audience that the management team is focused to ensure processes are managed and efficiencies are gained to minimize breaks in the training cycle.

One message that resonated throughout Mr. Houk and Mr. Scrobola’s visit was the significant role current trainees play in the growth of the airline. Each newly hired employee is valued and will contribute to PSA’s mission of operating a safe, reliable and customer-oriented airline while preparing for a smooth integration of future aircraft deliveries.

The Mark Zweidinger Professional Learning Center accommodates the training of 100+ trainees, and for the next 18 months will continually cycle through new hire trainees every month. Apart from new hire training at the Learning Center, PSA has acquired the use of two full flight simulators from Flight Safety International to support pilot training requirements.

While growth can be challenging and a learning curve, PSA is focused on acquiring, maintaining, and utilizing the necessary resources to sustain a reliable and safe airline.

View event photos on PSA’s Facebook page here: http://on.fb.me/1f63U32

PSA Airlines and Bombardier Meet for Acceptance and Delivery Kickoff

A CRJ-900 Program Review Meeting was held on Wednesday, January 29th at the PSA Airlines Corporate Headquarters in Dayton, Ohio. Management staff from PSA met with a team from Bombardier to commence the planning process for the acceptance, delivery and entry into service of the first of 30 CRJ-900 “NextGen” aircraft. These new aircraft are slated to begin operation in July of this year.

On the agenda for this meeting were topics covering aircraft configuration, special features, technical specifications, acceptance and delivery process, as well as a briefing on all available support services provided by Bombardier. PSA also received detailed information regarding the cabin layout, interior furnishings and colors, seat types, exterior paint details, and delivery dates.

The meeting was a great success for all attendees and was fruitful in progressing the planning and management of PSA’s aircraft acceptance and delivery project. The kickoff meeting also presented the opportunity for essential personal interaction between key PSA staff and Bombardier’s customer service personnel

To view the photograph collage from the meeting, visit our Facebook page at https://www.facebook.com/PSAairlines

PSA Employees Go Above & Beyond

Our employees at PSA really know what it’s like to go Above & Beyond when it comes to satisfying our customers. This is why we, along with US Airways and now, American Airlines Group Inc., take pride in recognizing these frontline employees each quarter.

US Airways’ Above & Beyond program and American Airlines’ Applause program have joined together to form one rewards program that allows both frequent flyers and employee leaders to identify customer-facing employees that have done an exceptional job caring for our customers.

2013’s PSA employee nominations for the A&B awards, as well as general customer compliments, show growth from already-impressive 2012 numbers. Other various categories help us internally recognize great targets met by our crew each year such as Flight Attendant perfect attendance (Tracy Krueger, Patrick O’Conner, Lisa Ridgeway, Liz Sagraves, Jason Spann, Ken Todd, Sonia Turner, and Sandra Wilson), Flight Attendant of the Year Award (Kim Williams) awarded by fellow flight attendants, and flight attendants recognized by the Safety department for providing outstanding safety service (Becky Black, Roger Dunn, Diane Lyons, Adam Jones, Lisa Ponce-Mieles, and Michelle Spangler).

Take a look below for some impressive statistics and PSA employees that spent 2013 going Above & Beyond.

2012 2013
Above & Beyond Nominations 874 1175

The following employees are monetary winners in the Above & Beyond program for the 4th quarter of 2014 and the employees with the most nominations in 2013. Congratulations!  

4th quarter 2014 Winners
Brenda Poe, FA
Susan Bosscawen, FA
Scott Brooks, Pilot-CA
Floyd Dingman, FA
Tiffany Barriner, FA
Melanie Champagne, FA
Octavis Covington Jr., FA
Deborah Drinnon, FA
Patricia Fisher, FA
Michael Jenson, Pilot-CA
Carly Suggs, FA
Most Nominated Employees in 2013
Gwen Terry 45
Patrick O’Conner 24
Robin Northrup 23
Darlene Lowman 22
Kimberly Robeson 22
Brittnie Simmons 20
Loveisha Ortiz 19
Pat Fisher 18
Joanne Dinkelacker 17
Kathy Stinnett 17

Congratulations to all of these employees and all of our employees that went Above & Beyond this year.

Please make sure to check our Facebook page for updates to the Above & Beyond Album!