Title: GSP Maintenance Manager
How long have you worked for PSA? 7 years
How long have you been in the airline industry? Where did you work before PSA? 7 years, I started my career in the airline industry with PSA after graduating from PIA (Pittsburgh Institute of Aeronautics).
What made you want to go into aviation maintenance? While in high school, our vocational school started offering aviation maintenance. I liked working with tools and loved knowing how things work. Put together with being fascinated with aircraft, I decided to give it a shot and really enjoyed it.
What brought you to PSA? I came to PSA as a maintenance mechanic looking to further my career.
Give us a brief overview of what you do: I am responsible for the overall production of the GSP maintenance base. I ensure that all aircraft leave in a safe and timely manner. I lead and support the GSP maintenance team.
How has your career progression gone at PSA? In 2010, I started with PSA as a mechanic at our Akron base. In 2015, I accepted the maintenance supervisor position for our first new base since becoming a wholly-owned of American at CVG. First, starting as line maintenance in CVG, then growing into a successful hangar operation. Our next maintenance base to be planned was GSP where I accepted the position of maintenance manager in mid-2016 and started operations November 2016.
What is the biggest difference you’ve seen at PSA from the time you started to now? The biggest change I have seen in PSA is definitely size. When I started, we had only 49 aircraft and 3 maintenance bases. Our ability to take on such rapid growth in such a short amount of time makes me proud to call myself a team member of PSA.
What is one of the biggest challenges of your job? One of the biggest challenges I have faced so far in my career with PSA has been building the GSP maintenance base and team. While this has been one of my biggest challenges, it has also been one of the most rewarding experiences.
Where’s your favorite place you have traveled? Daytona Beach, FL
What are some of your hobbies? I enjoy traveling, motorcycle trips, and spending time with my family
What do you love about working for PSA? I love the atmosphere and culture of PSA. It is big business with small family values.
Would you recommend PSA and why? Yes, I would recommend PSA. They are care about their employees and allow their employees to grow within the company.
Tell us something about your role that most people don’t know: Most people may not realize the extra hours that each base manager puts in.
What has been the most rewarding part of your job? Watching each of my employees grow individually and as a team.
Tell us something no one knows about you: I am an avid shooter and gun collector. My favorite gun in my collection would have to be my smith & Wesson 500 magnum pistol.
John Marshall, who flew helicopters in the Marine Corp, entered training at our partner school, SkyWarrior in late March and completed his RTP training in just over a month.
Marshall joined the RTP program after retiring from the military in February and brought with him almost 18 years of flying experience. He started Naval flight school in 1999 and went to winged in 2001.
He said he knew he wanted to continue flying after the Marine Corps so becoming a commercial pilot was always an option. “When I saw the RTP available with PSA, I knew it would be a good fit. Not only does it give me the opportunity to continue flying, but to continue on a career path that I am excited about.”
PSA’s RTP program, which launched in early March, offers military helicopter pilots an avenue to becoming a PSA commercial pilot. The program includes benefits such as a contribution of up to $23,000 towards flight time requirements and the flexibility on funding to pay for flight hours (no GI Bill use required).
Marshall said his training at SkyWarrior was “nothing but professional and they allowed me to hit the ground running.” He said he chose the program with PSA because he knew it would help him succeed. “It is a great option for military helicopters pilots that has aspirations to fly commercially… I appreciate that PSA supports military veterans.”
PSA’s reputation and his personal experience were also a draw to PSA, he said. “I have flown on PSA many times out of Jacksonville, N.C. and the service was always great. I wanted to be part of something that was respected for wonderful customer service.”
What is Marshall looking forward to the most with his budding PSA career? “Flying to different locations, working with different crews on a regular basis, meeting new people and gaining valuable experiences. I’m hoping this job will be just as satisfying as flying with the Marine Corps was, and I look forward to being part of a team again. I can’t wait to get started.”
Title: First Officer, based at CVG
How long have you worked for PSA? Since March 2016.
How long have you been in the airline industry? Where did you work before PSA? 13 months
What brought you to PSA? The reason why I came to PSA as a first airline was the word of mouth was good among other aviators. (PSA) was gaining a good reputation among candidates looking to land a job in the airline environment. And, secondly, I ended up making my decision based on a recommendation from an instructor I used to have that had joined PSA in the previous years.
Give us a brief overview of what you do: I am a First Officer at PSA. I also hold a CFI certificate.
How long have you wanted to be a pilot? I wanted to be a pilot since I was 5 years old, a dream that never left me and that I fully pursued after my scoring goals days were over. I’m loving my career now more than ever.
Where’s your favorite place you have traveled? Japan. I love the culture overall. They are very respectful people with a vision of progress in society – all ages, all levels of society. Also, the lifestyle, the food and, of course, the ladies (haha).
What are some of your hobbies? I enjoy music, traveling and eating good food. I like to play and watch sports. I have traveled around the world.
What do you love about working for PSA? I like the work environment. Almost all of the people I’ve worked with have been great and I enjoy meeting with new people and crew. It has been such a great experience.
Would you recommend PSA and why? Yes, I would tell him/her that it is a good place to work, with a lot of flight opportunities, and with a lot of room for expansion and advancement. We do get to fly a lot and there’s potential for advancement. People around have been helpful! Definitely glad I chose PSA.
What has been the most rewarding part of your job? The training and job experience has been very rewarding.
Tell us something no one knows about you: I was an ex-professional soccer player back in the day, when I used to be in good shape! I played soccer professionally in Mexico for two years on a team called Veracruz. Then, I got a full scholarship to play college in the US at St Gregory’s University in Oklahoma. I played forward/wing position, scoring goals. I come from a family of professional soccer players in Mexico, including the leading scorer in World Cups for the Mexican National Team (my cousin Luis Hernandez). I can also speak Spanish, a little bit of Japanese, French and Italian.
Title: Technical Publications Specialist – Maintenance
How long have you worked for PSA? I started working at PSA in March 2004 when the Dornier aircrafts were phasing out and CRJs were arriving.
How long have you been in the airline industry? Starting my 14th year with PSA.
Where did you work before PSA? I worked at Corning Inc in Greenville, OH, for 19 years.
What brought you to PSA? The Greenville Corning plant shut down and went overseas, so I went to college and got an Associate Degree in Business-Administrative Assistant.
Give us a brief overview of what you do: Technical Publications Specialist for Maintenance. The Technical Publications Specialist – Mtx is responsible for PSA-created maintenance manuals, emergency and safety procedure manuals, and other manuals as assigned, which includes making the necessary corrections and scheduling the copying/printing and performing the physical distribution.
What is one of the biggest challenges of your job? Making sure all the typos are corrected in the markups given to me including catching my own typos. Also, coordinating with others to make sure deadlines are met.
Where’s your favorite place you have traveled? Zurich, Switzerland and the surrounding area. Although Zurich is a large city, it still felt like small town. It helped I had a nephew living there at the time and he was my own personal tour guide.
What are some of your hobbies? I am the Regent of Fort GreeneVille Chapter Daughters of the American Revolution. We focus on historical preservation and Veterans. I also am involved in several local community committees. Of course, hanging out with my two granddaughters, family and friends are my top priority.
What do you love about working for PSA? I enjoy the people and my job duties. Everyone in the Maintenance Department is great to work with.
Would you recommend PSA and why? Absolutely, although PSA is growing, it still feels like family.
Tell us something about your role that most people don’t know: That I work on several different manuals at a time and am constantly changing gears. Thank goodness, I am organized, well most of the time. LOL
What has been the most rewarding part of your job? Loving what I am doing. Of course, the travel benefits are a plus.
Tell us something no one knows about you: I owned and trained my own racehorse. I can brag she made her lifetime mark while training in my stable. My son is a professional horse trainer and driver in Ohio and surrounding states.
Title: HR Admin. Supervisor
How long have you worked for PSA? I started working at PSA in the beginning of January 2016.
How long have you been in the airline industry? The airline industry is new to me.
Where did you work before PSA? I worked at DRS Technologies, which is a Department of Defense contract Engineering firm for 12 years in HR. Before that, I worked as a Manufacturing Manager for McGregor & Associates for 17 years.
What brought you to PSA? After my company downsized, I was looking to continue my HR career with a local company.
Give us a brief overview of what you do: I supervise the HR administrators. We oversee the pre-employment and new hire aspects of onboarding. I oversee the Employee Referral Program and assist the HR Manager with various employee relations.
What is the most common question you get from new hires? It is mostly about travel. When am I eligible to travel?
What is one of the biggest challenges of your job? Trying to put into words what I do. Lol.
Where’s your favorite place you have traveled? We took a family vacation to Memphis a few years ago. My family and I love music. We toured Sun Studios where Elvis used to record and walked down Biel Street and listened to live music and, of course, went to Graceland.
What are some of your hobbies? I love to sing and entertain. I sing in my church choir and my husband, his dad and I sing in a nursing home ministry. While my husband and his dad set up, I go around the room loving on the residents. They may not get many visitors so they need that human touch.
You often have patterns painted on your fingernails. How often do you have your nails done? Why do you put patterns on them? Too funny, I’ve never been a very conservative or quiet person. It is a way for me to express myself without going too crazy. I get most of my ideas from Pinterest.
What do you love about working for PSA? I love people. Working in HR gives me interaction with every department. I also love meeting new hires on their first day. I feel like it is my job to welcome them and make them feel like they have made a great decision by coming here.
Would you recommend PSA and why? Absolutely, PSA is growing and getting to be a better place to work every day.
Tell us something about your role that most people don’t know: There were only about 12 people in HR when I started with here. Our department has tripled in size since then. It has been challenging and exciting at the same time.
What has been the most rewarding part of your job? Getting to meet all of the new faces on their first day.
Tell us something no one (at PSA) knows about you: I am the mother of three beautiful daughters and a 5-year-old granddaughter. My daughters are 35, 26, and 12 years old. I have sold Premier Designs Jewelry for about 9 years now. When I retire, I would like to open my own Bling boutique.