The Faces of PSA – Meet Rodger Jackson

RodgerJacksonTitle: A&P Maintenance Technician

How long have you worked for PSA? I have been working here for almost 2 months; since April 4, 2016.

How long have you been in the airline industry? I was an airplane electrician in the Navy for 4 years, then ended up working in manufacturing and construction before deciding I wanted to get back into aviation. I went to college majoring in Aviation Maintenance Technology and minoring in Avionics Maintenance Technology; got my degree and then my FAA Airframe and Powerplant certification. This is my first job in the ‘civilian’ airline industry.

Give us a brief overview of what you do: I am one member of a team of maintenance technicians who inspect, repair and maintain our fleet of aircraft and keep them operating safely and efficiently.

Where’s your favorite place you have traveled? I traveled to Germany twice after learning to speak German and it was one of the most fun and interesting things I’ve ever done. I am trying to learn French and Spanish so I can travel to countries that speak those languages.

What are some of your hobbies? I enjoy electronics, photography and I am just getting started with RC Airplanes and Quadcopters. I plan to buy an Enduro Motorcycle soon so I can start back with an old favorite hobby of recreational motorcycle riding off-road.

What do you love about working for PSA? I absolutely love the airplanes. Working on them, flying on them, watching them taxi and take off or just looking at them sitting in the hangar or on the flightline. I never get tired of them and the people who work here are fantastic.

Why would you recommend PSA? I love my job here. All of the people I have met at PSA have been exceptional and have corroborated the good decision I made in coming to work here. I have never been happier with a previous job and would love to see some of my aviation friends get to enjoy the same great experience.

Tell us something about your role that most people don’t know: The people I work with make my job easy no matter who I am working with. They are always giving me the benefit of their experience and helping me to become the best A&P Technician I can be. There is always something new to be learned in this field.

What has been the most rewarding part of your job? Getting a call that an aircraft needs some mechanical attention and approaching that aircraft with a maintenance manual and a toolbox and being able to bring that aircraft back to 100% safe functionality is a very satisfying aspect of this job. I really enjoy having a career like this.

Tell us something no one knows about you: I never get bored. There is always something new to learn or accomplish.

The Faces of PSA – Meet Brenda Starling

FacesofPSA-BrendaStarlingTitle: Manager of Inflight Services

How long have you worked for PSA? I started with PSA as a Flight Attendant in 2000. I left the company for a brief period but could not stay away and rejoined the team once again as a Flight Attendant in 2002. I quickly wanted to do more and was invited to be part of our initial cadre of FAs trained on our CRJ-200 and I became a Check Flight Attendant. I was the first Flight Attendant for PSA to be jet qualified! I became part of our Instructor team assisting with bringing on our CRJ-700 Fleet. Then in 2005, I became the Assistant Manager of Inflight Services and moved to CLT. In 2009, I was promoted to my current position of Inflight Manager.

How long have you been in the airline industry? I have been with PSA my entire aviation career!

Give us a brief overview of what you do: I oversee the Inflight Services department which consists of 5 Inflight Supervisors and just over 900 Flight Attendants. My role is responsible for management of our cabin operation and helping our FAs be successful in their careers.

Where’s your favorite place you have traveled? It is hard to pick just one favorite. I love Aruba with its beautiful Caribbean water and the uniqueness of a desert island. But Portland, Maine has always been one of my favorite destinations. I love driving along the coast and visiting all the lighthouses, staying in quaint Victorian bed & breakfast and then going into town for the best clam chowder in the country! Even in the winter, it is well worth the visit.

What are some of your hobbies? I love to travel with my family. My husband and I are adventurists and love to be outdoors. We bike, kayak and love to explore. If we have a day off, we are on the go. The Grand Canyon was one of our favorite family adventures, but we do not have to go far to enjoy the day; we often spend our time biking along the river walk or kayaking on the lake in our hometown of Columbia, S.C. I have been skydiving once and hope to go again; it was one of the most exciting things I have ever done.

What do you love about working for PSA? I love the people. I love working for a family-oriented company and feeling I am part of a great team.

Why would you recommend PSA? We are a growing company where you can make a difference. We will give you the tools to succeed and opportunities to grown in your career. I started off my career as a Flight Attendant, but with my desire to learn and my love for a challenge I am now part of a great leadership team!

Tell us something about your role that most people don’t know: My role is about solving puzzles! I love a good mystery and puzzles which is why I love my job. Every day there is a new challenge to research and investigate so we can come up with the best solution. There is never a dull day and when you think you have seen it all there is a new challenge on the horizon just waiting to be solved!

What has been the most rewarding part of your job? Helping our people. When I was a Flight Attendant, I loved interacting with our customers. Now I get to work with one of the best groups of people I know and help them each day to be successful in their careers.

Tell us something no one knows about you: Before joining PSA, I lived in Romania as a missionary for a year when I was 20-years-old. It was a tremendous experience and taught me to be thankful for all the Lord has done for me. I have a passion to live for my Lord and Savior and love to tell others about HIM. My family and I are very active in our local church and our family sings as part of the church ministry. God has richly blessed our lives and we enjoying being a blessing to others.

The Faces of PSA – Meet Jake and Janet Schul

267365_489777427713721_923029235_nTitle: Aircraft Maintenance Controllers

Location: Dayton, OH

How long have you worked for PSA? It will be 17 years this year! August for Jake and September for Janet.

How long have you been in the airline industry? Since 1997.

Give us a brief overview of what you do: We help crews with calls they have on line during the day with aircraft discrepancies. If we can’t fix with the crew, we get our mechanics out if at a base or contact outstation mechanics and walk them through fixing the aircraft.

What are some of your hobbies? We love boating, fishing, and anything outdoors. And family time with our almost 8-year-old daughter, Kylie. June 10th is her birthday.

What do you love about working for PSA? We love that we can come to work and everyday will be different from the next.

Why would you recommend PSA? It’s a great place to get your start in aviation. Or even if you plan on staying in aviation for your career.

What has been the most rewarding part of your job? Getting passengers to their destination.

The Faces of PSA – Meet Randy Fusi

FacesofPSA-RandyFusiTitle: Vice President Safety, Security and Regulatory Compliance

Location: Dayton, OH

Brief job description: I lead an exceptional team of well-educated, motivated safety professionals that come to work every day with the goal of making PSA a safer place. Their passion for safety inspires me.

How long have you’ve been with PSA? I’m in my 12th year.

How long have you been in the airline industry? 25 years

Favorite place you’ve traveled: Paris! Without a doubt.

What you like most about working at PSA: The people of course. Best group of people I’ve ever worked with.

Hobbies: Racing! I’ve raced since I was 14 years old. Started with motocross and flat track motorcycles, then road racing motorcycles. I then switched to mini sprints and sprint cars. Eldora Speedway is a very intense place! 140 MPH on a half-mile dirt track. Nowadays, I race the Sport Car Club of America’s Spec Miata Series at tracks like Mid Ohio, Road Atlanta and Roebling Road. I also love to ride my Harley Davidson motorcycle.

Why would you recommend PSA? It’s a stable, well-run airline with a passionate group of employees.

Something about your role that most people don’t know: When I took this position, the president at the time told me I needed to become the company’s conscience. I took that to heart. I make sure the company does “The right thing.”

Most rewarding part of your job? Leading the change in culture. We have a true safety culture at PSA now. I’m very proud of that.

Something no one knows about you: I used to be a dairy farmer! We milked 105 cows twice a day. We also raised 150 heifers on contract at the same time. It gave me a new perspective on what hard work and long hours really mean. I know it’s hard to believe now, but I got really skinny when I had the farm.

Pilot Success Story – Meet First Officer Amanda Keck

Amanda 2Throughout most of Amanda Keck’s youth, she had aspirations of becoming a dentist — until she met a female pilot who asked her to babysit her children. The more the mom traveled, the more babysitting Amanda did and the more Amanda fell in love with the idea of traveling the world and becoming a pilot herself.

Growing up obsessed with Purdue University, when Amanda found out they had a flight program, it was almost too perfect. She was flying nonstop since the second day of classes. Amanda worked at Purdue and her home airport as a flight instructor in order to build her flight time and as soon as she met all of the hour requirements, she applied to regional airlines, including PSA.

“Once I had my interview in Charlotte with PSA, I knew that was the airline for me,” said Amanda. She was drawn mostly by the trajectory of growth, the flexibility with scheduling and the travel benefits. “The industry is moving rapidly. (PSA) is hiring because of growth, not recouping.”

For Amanda, a flexible schedule has allowed her to live in Chicago, yet be based in Charlotte. “I can live in the city I want to,” said Amanda. “With full American Airlines travel benefits and 18 flights a day (between Chicago and Charlotte), it makes it easy. I am very family-oriented and to be able to be close to family is huge.”

Amanda has been with PSA since September, 2014 and is looking forward to flow to American. “It’s a guarantee hire. You’re already part of the team,” she said.

Being a female pilot in the male-dominated field is tough, she said, but it’s a career that’s no more difficult as a female than as a male. She has experienced the challenges of excelling in a male-dominated field. She has a third-degree black belt and won a Junior Olympic gold medal in karate.

As a mentor to younger female pilots, she encourages them to keep going because the career is so rewarding. Amanda is involved with the Women in Aviation program and has formed some extremely close bonds to fellow female pilots and said that “Friendships make all the difference.”

Amanda loves the close-knit community at PSA. “Everyone is so friendly. The crew rooms are filled with people I know and you can’t help but form friendships.” When asked about her most memorable moment, Amanda replied she doesn’t have just one, but a cluster of them, between site-seeing and overnights with colleagues. “These are friendships formed for life,” she said.