Name: Joe Lindsey
Title: Maintenance Training Manager
How long have you worked for PSA? It will be 15 years in early October.
How long have you been in the airline industry? Where did you work before PSA? I have worked in aviation since 1994 and been in the airline business since 1998. Before PSA, I spent time working as an aircraft mechanic at Mesa (US Airways Express and America West Express CRJs and ERJs), Emery Worldwide Airlines (Cargo DC-8s and DC-10s), Comair (Delta Connection CRJs), and a few general/corporate aviation companies performing maintenance and painting operations on everything from Cessna 150s to corporate jets.
What brought you to PSA? The Dayton, OH area is home for me. I grew up here. I have literally worked all the way around the Dayton airport at all four aviation centers.
Give us a brief overview of your job responsibilities: I oversee a team responsible for developing, delivering, tracking, and revising initial, recurrent, and ad hoc training for all Maintenance & Engineering staff, Stores staff, and external Maintenance and Fuel Vendors. Training topics range from basic safety to hazardous materials shipping, to the inner workings of the CRJ autopilot system. Training is delivered via formal instructor-led training, computer/web based training, and hands-on on-the-job training.
What is one of the biggest challenges of your job? PSA’s rapid growth and implementing use of the American Airlines Learning Management System known as The Learning Hub. Trying to keep 550+ internal students and over 3,000 vendor personnel trained is no small task, especially considering attrition. The communication and coordination with other departments and vendors that is so vital, it can be overwhelming at times. Thankfully, I am blessed with an amazing team of talented and dedicated staff who make it look easy.
How has the Maintenance Training at PSA evolved over the past couple of years? The department consisted of three instructors and a part-time administrative assistant not too long ago. Currently, we are on our way to a team of 18 staff, including myself, by this time next year. As I type this, we are adding interactive touch screen training in the classroom and expanding our hands-on training capabilities.
Where is your favorite place in which you have traveled? Charlotte Amalie on the Island of St. Thomas in the U.S. Virgin Islands. If you go, stay up the hill at the Galleon house bed and breakfast (amazing views) and take the ferry over to the Virgin Islands National Park on St. John’s Island for snorkeling in Trunk Bay.
What are some of your hobbies? I am a husband and father all the way. What time is left I enjoy spending on my motorcycle, running an all-volunteer team of audio technicians where I attend church, anything outdoors, and helping others – Joe’s garage is always open for repairs. Anything from inflating bicycle tires and soccer balls to teaching the neighbor kids how to work on their cars.
What do you love about working for PSA? I like the planes, but I love the people! Happy, sad, mad, excited, I love them all. This business is a team sport and I love the dedication displayed on a daily basis here at PSA. It is tough at times, but we care for each other like family and get it done.
Would you recommend PSA and why? Yes, but I don’t sugar coat it. I caution folks that you will work hard at PSA, but it is worth it. If you enjoy the satisfaction of a little kid’s smile and delight who is boarding their first flight knowing you helped ensure they will arrive safe and on time or the relief on a passenger’s face who is desperate to get home to family in a time of crisis and arrives on time safe and sound, this is the place for you.
Tell us something about your role that most people don’t know: Every once in a while, I still get to play in the Aircraft Wiring Manual helping troubleshoot an aircraft system fault which I love (I’m a nerd) because it is challenging and takes focus. The complexity of the aircraft is a draw for me.
What has been the most rewarding part of your job? Learning new things and watching others grow in their roles here at PSA. It has been tough and downright exhausting at times, but the satisfaction of a project completed at the end of the day or watching one of our jets take off silhouetted by an early morning sunrise as I drive in still makes me proud of the hard-working people here at PSA.
Tell us something no one knows about you: I learned how to barrel role and aileron roll an aircraft before I learned how to land one.