The Faces of PSA – Meet Kelli Hamilton

kelli hamiltonName: Kelli Hamilton

Title: Crew Planner

How long have you worked for PSA? Almost 7 years. I started in May 2010.

How long have you been in the airline industry? I’ve been in the airline industry for 17 years. My love for the airline industry began with Spirit Airlines. In my 10 years at Spirit, the majority of my time was in Myrtle Beach, SC where I was an Operations Supervisor. I was also a MYR-based Flight Attendant for about a year and a Crew Scheduler in their headquarters in Miramar, FL.

Give us a brief overview of what you do: It’s hard to briefly describe what we do in Crew Planning. There is so much that goes into it, but the very short answer is we create and award the monthly schedules for Pilots and Flight Attendants.

What is one of the biggest challenges of your job? One of my biggest challenges is that, with the rapid growth of PSA, my job is constantly changing. All the changes are what keeps me motivated and keeps my job interesting. So even though it is a challenge, it’s what drives me to be better.

How many roles have you had at PSA? Which is your favorite? I was a Crew Scheduler for two years before becoming a Crew Planner. I would have to say Planning is my favorite of the two.

Where’s your favorite place you have traveled? It’s a tie between St. Maarten and Dublin, Ireland.

What are some of your hobbies?  I really enjoy photography and I love going to concerts. Green Day is one of my favorite bands. I go to Rock on the Range every year.

What do you love about working for PSA? I’ve met some of my favorite people here and I know that I’ve made life-long friends. I also love that my parents get flight benefits, they are quite the experts at non-revving!

What did you do before coming to PSA? I was going to school for nursing and working at a hospital, but after two years, I realized that I’d never be happy with that career. I missed the Airline industry too much. It’s in my blood and now I can’t imagine ever doing anything else.

Tell us something about your role that most people don’t know: We’re basically putting together a giant puzzle every month. Sometimes the pieces fit perfectly and sometimes we have to analyze and create several different scenarios to produce the best possible outcome.

What has been the most rewarding part of your job? What I find most rewarding is the amount of knowledge I’ve gained in my role at PSA. I am proud to be part of a team that has the same dedication to the airline that I have and the determination for PSA to succeed.

Tell us something no one knows about you: I worked at Cedar Point for two summers when I was in college.