The Faces of PSA – Meet Lisa Ridgeway

Faces of PSA - Lisa RidgewayName: Lisa Ridgeway

Title: Flight Attendant

How long have you worked for PSA? 5 years

How long have you been in the airline industry? 5 Years

Give us a brief overview of what you do: In the five years I have been with PSA, I have been extremely fortunate to do a number of things in addition to working as a flight attendant. I have been given the opportunity to interact and work with people from all departments, including recruiting and training. I remember what is was like to be on the other side of that table. I enjoy teaching new hire Flight Attendants and making their dreams come true and I want to share with others my love and passion for PSA. Given my background and skills in photography, I have also been asked to assist with photography & videography. My recent special project has been working on the Inflight Portal page of the new PSA Website. I love the creativity involved and seeing the excitement of others when sharing the results of my efforts. I take pride in accomplishing the tasks given to me and making others proud.

What is one of the biggest challenges of your job? Trying to get everything done that I say I will do.

How many roles have you had at PSA? Five – My position is Flight Attendant, however, I am also a Check Flight Attendant and Flight Attendant recruiter. I was also a New Hire Instructor for two and a half years and most recently have been deployed to corporate headquarters to assist in multiple special projects.

Which is your favorite part of your job? Probably the variety and diversity of projects. My tasks are ever-changing to meet the needs of the operation, and I think change is good. I love flying and I love being creative. I never thought the two could become one, but somehow they did. In all that I do, I am blessed to be able to see the big picture of the company.

How are you involved with the new employee portal project? When I heard about the portal, I knew it would be something I would be interested in doing. Once I began to learn how it worked, it intrigued me so I volunteered to be the “go-to” for the Inflight Department.  Before I knew it, I was helping Flight OPS & Crew Planning.

Where’s your favorite place you have traveled? Anywhere with my husband. We love Hawaii! We had a great time our first time in Vegas! The best was probably Fort Meyers, Fl at my sister’s place!

What are some of your hobbies? I love spending time with my family, traveling with my husband, watching my youngest son, Nolan, play sports, supporting my daughter, Jordyn with her endeavors in the Marine Corps and holding my grandbaby, Owen. I love photography & videography.

What do you love about working for PSA?  I absolutely adore everyone I have had the pleasure of working with at PSA. I don’t feel like it is a job. Flying is a lifestyle. The special projects I do let me be creative. I feel PSA is the best company.

Why would you recommend PSA? I always talk about PSA and what a fantastic company it is to work for and all the opportunities the company has to offer. I have recommended a few people for jobs at PSA, and I feel it is a privilege to work for the company. I only recommend people that have good work ethic and that believe in the values and mission of PSA.

What did you do before coming to PSA? I feel like I have been training my adult life to be a Flight Attendant. I was a paramedic in the Air Force and served during Desert Storm/Desert Shield. After leaving the Air Force, I became a 911 Dispatcher. While doing that, I went to the Police Academy and became a Deputy Sheriff. After leaving the Sheriff’s office I began working for a photography company doing sports photography.

Tell us something about your role that most people don’t know: How many projects I am currently working on.

What has been the most rewarding part of your job? Pleasing other people!

Tell us something no one knows about you: My life is pretty much an open book. Ha Ha! I was blessed with my first grandbaby in September, but I think most people know that too!