The Faces of PSA – Meet Carol Hampton

Carol HamptonTitle: Inflight Supervisor

How long have you worked for PSA? I have been with PSA for one year.

How long have you been in the airline industry? Everything I know about the airline industry is through my experience at PSA. I started as a flight attendant and was promoted after seven months to a supervisor.

Give us a brief overview of what you do: I am a supervisor of inflight services. I oversee the daily flight operations and performance of the flight attendants.

Where’s your favorite place you have traveled? Jamaica. I was born and raised there, but visited the USA often after high school and decided to migrate.

What are some of your hobbies? I love riding my bicycle and playing tennis. I love going to museums and art exhibits and I am an avid movie-goer.

What did you want to be when you were growing up? I wanted to be a flight attendant but my mother convinced me to go to college. I came to the USA to go to college and dropped out to become a realtor and now, here I am, an inflight supervisor.

What brought you to PSA? Fate. I had no idea who PSA was or what a regional carrier was. I decided to pursue a career in aviation and heard about the open house and there I was interviewing for the job.

What do you love about working for PSA? PSA is a family. The environment is fast pace and consistently changing while being in balance with stability and consistency. A typical day in a family.

Why would you recommend PSA? I would recommend PSA because this company allows you to learn about all aspects of the airline industry. The company is growing at a quick pace so there are so many opportunities to experience different aspects of this business while pursuing a career.

Tell us something about your role that most people don’t know: What a great job I have! People don’t know how much the inflight supervisors impact the business.

What has been the most rewarding part of your job? Working with the flight attendants one-on-one. The diversity of the inflight staff allows creative personal experience with each person.

Was it tough moving into a supervisory position after being in the aviation industry a short time? No, it wasn’t. The management piece was there due to my years of management experience. There was some corporate culture differences but I am an adaptable person, so I adapted very well. I do love my job as an inflight supervisor and plan to be here. The diversity of the employees makes it not only challenging, but interesting to be at work every day.

Tell us something no one knows about you: I started and worked for Trump Realty as a broker in charge. I was a Miss Jamaica USA contestant and was 1st runner-up.