A CRJ-900 Program Review Meeting was held on Wednesday, January 29th at the PSA Airlines Corporate Headquarters in Dayton, Ohio. Management staff from PSA met with a team from Bombardier to commence the planning process for the acceptance, delivery and entry into service of the first of 30 CRJ-900 “NextGen” aircraft. These new aircraft are slated to begin operation in July of this year.
On the agenda for this meeting were topics covering aircraft configuration, special features, technical specifications, acceptance and delivery process, as well as a briefing on all available support services provided by Bombardier. PSA also received detailed information regarding the cabin layout, interior furnishings and colors, seat types, exterior paint details, and delivery dates.
The meeting was a great success for all attendees and was fruitful in progressing the planning and management of PSA’s aircraft acceptance and delivery project. The kickoff meeting also presented the opportunity for essential personal interaction between key PSA staff and Bombardier’s customer service personnel
To view the photograph collage from the meeting, visit our Facebook page at https://www.facebook.com/PSAairlines
Our employees at PSA really know what it’s like to go Above & Beyond when it comes to satisfying our customers. This is why we, along with US Airways and now, American Airlines Group Inc., take pride in recognizing these frontline employees each quarter.
US Airways’ Above & Beyond program and American Airlines’ Applause program have joined together to form one rewards program that allows both frequent flyers and employee leaders to identify customer-facing employees that have done an exceptional job caring for our customers.
2013’s PSA employee nominations for the A&B awards, as well as general customer compliments, show growth from already-impressive 2012 numbers. Other various categories help us internally recognize great targets met by our crew each year such as Flight Attendant perfect attendance (Tracy Krueger, Patrick O’Conner, Lisa Ridgeway, Liz Sagraves, Jason Spann, Ken Todd, Sonia Turner, and Sandra Wilson), Flight Attendant of the Year Award (Kim Williams) awarded by fellow flight attendants, and flight attendants recognized by the Safety department for providing outstanding safety service (Becky Black, Roger Dunn, Diane Lyons, Adam Jones, Lisa Ponce-Mieles, and Michelle Spangler).
Take a look below for some impressive statistics and PSA employees that spent 2013 going Above & Beyond.
|Above & Beyond Nominations||874||1175|
The following employees are monetary winners in the Above & Beyond program for the 4th quarter of 2014 and the employees with the most nominations in 2013. Congratulations!
|4th quarter 2014 Winners|
|Brenda Poe, FA|
|Susan Bosscawen, FA|
|Scott Brooks, Pilot-CA|
|Floyd Dingman, FA|
|Tiffany Barriner, FA|
|Melanie Champagne, FA|
|Octavis Covington Jr., FA|
|Deborah Drinnon, FA|
|Patricia Fisher, FA|
|Michael Jenson, Pilot-CA|
|Carly Suggs, FA|
|Most Nominated Employees in 2013|
Congratulations to all of these employees and all of our employees that went Above & Beyond this year.
Please make sure to check our Facebook page for updates to the Above & Beyond Album!